Givealong Terms of Use (Pilot)

DRAFT: requires review by a Canadian lawyer before use. Placeholders in [BRACKETS]. Written for about a Grade 8 reading level.

Last updated: [DATE]

Hi! These are the rules for using Givealong. Please read them. They're short.

1. Who we are

Givealong is run by [LEGAL ENTITY NAME] ("Givealong", "we", "us"), [ADDRESS]. You can reach us at [SUPPORT EMAIL] or [WEBSITE].

Givealong is a free giving coach. We help you make a giving plan, remind you about it, and keep track of the gifts you give to charities.

This is a pilot. That means we're testing things. Features may change, and the pilot may end. We'll tell you before it ends.

2. Who can use Givealong

• You must be 18 or older.
• You must live in Canada.
• You must use your own phone number.

Joining is your choice. If you heard about us at work, your employer does not require you to join, and they can't see your answers.

3. You're chatting with an AI

Givealong's messages come from an AI assistant. It is a computer program, not a person. It can make mistakes. Please check anything important, like a charity's name or registration number, before you give.

The AI is not a financial, tax or legal advisor. For tax advice, talk to a tax professional or the Canada Revenue Agency.

Want a real person? Email [SUPPORT EMAIL].

4. We never hold your money

• You give directly to charities. Givealong never takes, holds or sends your money.
• Givealong does not give tax receipts. The charity you give to does that.
• Never send us your card number, bank details or passwords. If you do by mistake, we'll delete them.

5. Sponsor gifts

Our founding sponsor, [SPONSOR LEGAL NAME] (Otto), pays for two thank-you gifts. Both go to charities, not to you:

• Starter gift: when you finish your giving plan, the sponsor gives C$10 to a starter charity.
• First-gift match: when we confirm your first gift (with a receipt), the sponsor matches it, up to C$50, one time only.

Fine print:

• One starter gift and one match per person.
• The sponsor pays the charity directly. You don't get a tax receipt for the sponsor's money.
• We may need a receipt to confirm your gift. Don't fake receipts.
• We can change or end these gifts at any time. If we do, we'll honour gifts already earned.
• The sponsor does not get your name, phone number, or giving details. It only gets totals that don't identify anyone.

6. Texts from us

When you text JOIN and reply YES, you agree to get texts from Givealong. These include plan reminders, a monthly "Giving Day" check-in, notices about sponsor gifts, and replies to you.

• How often: about 4–8 texts a month, plus replies to your messages.
• Message and data rates may apply.
• Text HELP for help.
• Text STOP at any time to stop all texts. We'll send one last text to confirm, then nothing else.
• Joining is optional, and you can leave at any time.

7. Using Givealong fairly

Please don't:

• send anything illegal, hateful or threatening;
• pretend to be someone else;
• send fake receipts;
• try to break, hack or overload Givealong;
• send health or patient information. Givealong has nothing to do with your clinic's patients, so never share patient details with us.

We may stop your access if you break these rules.

8. Your info

Our [Privacy Policy]([WEBSITE]/privacy) explains what we collect and how we use it. Please read it.

9. No guarantees

We do our best, but Givealong is provided "as is". We can't promise it will always work, or that every charity is a good fit for you. To the extent the law allows, we're not responsible for:

• choices you make about giving;
• what a charity does with your gift;
• texts that are late or don't arrive.

[LAWYER: confirm the limitation-of-liability wording; Quebec and other consumer-protection laws may limit it.]

10. Changes

We may update these terms. If it's a big change, we'll text or email you first. If you keep using Givealong after a change, that means you accept it.

11. Ending

You can stop at any time by texting STOP and emailing [SUPPORT EMAIL] to ask us to delete your account. We can end the pilot or your access at any time.

12. Law

These terms follow the laws of [PROVINCE] and Canada.

13. Questions?

Email [SUPPORT EMAIL] or write to [LEGAL ENTITY NAME], [ADDRESS].